haki_whārangi

Ngā Pātai Auau

Q: He aha ā koutou utu?

A: Hei kaihanga ritenga, ka rerekē ā mātou utu i runga i ngā whakaritenga motuhake, ngā utu rauemi mata, me ngā rahinga ota. Tena koa whakapā mai ki a mātou me ō taipitopito, ā, ka whakaratohia e mātou he rārangi utu hou, he whakatau utu whaimana rānei e rite ana ki ō hiahia.

Q: He iti rawa te rahinga ota (MOQ) kei a koe?

Āe, me whakarite he rahinga iti rawa mō ngā ota o te ao katoa kia pai ai te whakaputa. Mena kei te rapu koe i ngā rahinga iti ake mō te tīmatanga, mō te whakamātautau rānei, whakapā mai ki tā mātou tīma hokohoko hei matapaki i ā mātou kōwhiringa "Kua Rite-ki-te-Tuku" me ngā kaupapa here MOQ iti iho rānei.

Q: Ka taea e au te tiki tauira hei whakamātautau?

A: Ae! Ka tino taunaki mātou kia whakamātauria ā mātou hua. Tukuna mai he karere e whakaatu ana i ngā tauira e hiahiatia ana e koe—ahakoa he mea whakapaipai tae, he mea tiaki kiri, he mea whakapaipai rānei—ā, mā mātou e whakarite māu.

Q: Ka taea e koe te whakarato i ngā tuhinga me ngā tiwhikete e tika ana?

Āe. He kaihanga mātou kua whai tiwhikete GMPC me te ISO 22716. Ka tukuna e mātou he ratonga OEM/ODM katoa, ā, ko ā mātou tātai ritenga katoa e tutuki ana i ngā ture a te EU me te FDA (Kore Paraben, Kore Cruelty, Vegan, me ētahi atu). Ka taea e mātou te whakarato tuhinga MSDS me te COA mō ia taonga.

Q: He aha te roanga o te wā arahi?

A: Tauira: Tata ki te 7 ngā rā.

Te Hanganga Papatipu: Ko te tikanga he 45 ngā rā (tae atu ki te hanga takai) i muri i te whiwhinga o te moni tāpui. Ka tīmata ngā wā ārahi ina whiwhi mātou i te moni tāpui me tō whakaaetanga whakamutunga mō ngā tauira/toi. Mena he wā kati tere tōu, kōrerohia ki tō māngai hokohoko; ka whakapau kaha mātou ki te whakatutuki i tō kaupapa.

Q: He aha ngā tikanga utu e whakaaetia ana e koe?

A: Ka whakaaetia e mātou te T/T (Whakawhiti Peeke), Western Union, me PayPal. Ngā Ture Paerewa: 30% te moni tāpui i mua, me te 70% te toenga me utu ki te kape o te Pire Utaina (B/L) i mua rānei i te tuku.

Q: He aha te pūtāhui o tō hua?

A: E tautoko ana mātou i te kounga o ā mātou rauemi me te mahi toi. Ko tā mātou whakapau kaha kia tino makona koe. Ahakoa kei raro i te pūtāhui, kāore rānei, ko te ahurea o tā mātou kamupene he aro atu me te whakatau i ngā āwangawanga a te kiritaki i te wā tika me te tika.

Q: Ka oati koe ka tukuna haumaru, ka haumaru hoki ngā hua?

Āe. Ka whakamahia e mātou he takai kounga teitei mō te kaweake hei whakarite i te haumaru. Mō ngā taonga motuhake, ka whakamahia e mātou he takai mōrearea motuhake, he takai rānei e whakahaeretia ana te pāmahana (mō ngā tauira e aro ana ki te pāmahana). Kia mahara, ko ngā whakaritenga takai motuhake, kāore rānei i te paerewa, ka puta he utu tāpiri.

Q: Me pēhea ngā utu tuku?

A: Ko ngā utu tuku ka whakawhirinaki ki te wāhi e haerehia ana, te taumaha, te rahinga, me te tikanga tuku.

Tere: Te tere rawa engari te utu nui rawa.

Uta Moana: Ko te otinga pai rawa atu mō ngā ota nui. Ka taea e mātou te whakarato i ngā utu uta tika ina mōhio mātou ki ngā taipitopito o tō ota. Tena koa whakapā mai ki a mātou mō tētahi whakatau utu.

P: Me pēhea taku whakapā atu ki a koe?

A: You can send us a message via the inquiry form below each product or on the right side of the website. Alternatively, email us directly at beauty@topfeelgroup.com. We will respond as soon as possible. Please note that due to time zone differences, there might be a slight delay, and we appreciate your patience.